Monday, May 2, 2011

Case PSN: Sony apologizes to Japanese

For several seconds are surprised the entire press, three directors have considered the head Sony apologizing for the fiasco last week's PSN. "We sincerely apologize for the hurt we have caused," said Kazuo Hirai, who is head of the PlayStation division. He then explained that the Playstation Network is back online this week and that consumers could enjoy all its services free for 30 days from receiving gifts that await players who decided to return.

The firm has promised to strengthen its security after admitting that Sony had failed to take necessary precautions. Finally, the brand announced that the FBI has launched an investigation. In short, aside from the apology by Japanese custom, Kazuo Hirai said nothing new compared to what the company had already announced last week.

To recall, last April 17, PSN and servers Qriocity have been a victim of a hacker attack that was detected two days later. Sony unplugging its servers, still under pressure, on April 20 without giving details and stating that it would be up within two days. At that time, nobody really knew what had happened.

Sony Anonymous showed up and then the finger (see "The Way of the Cross for PlayStation Network"). The company has now cleared the group. Ten days after the attack began, Sony has finally explained that a hacker had gained access to personal data of user accounts around the world present on its servers (see "PlayStation Network information is compromised").

The problem is that today, the firm is unable to say whether the hacker stole credit card numbers. However, testimonies from around the world suggests that bank details have been stolen (see "Case PSN attention to your bank account). The site reports that French Zataz have also been victims of card fraud.

Nevertheless, it is very difficult to prove that piracy servers Sony is directly responsible for these thefts. Nevertheless, the increasing number of stories reporting the fraudulent use of credit card information entered into the system from Sony soon after the attack continues to be overwhelming.

At this stage of development, a large majority of authors condemned the Japanese giant for not communicating sooner to protect its consumers. The fact that it's Kazuo Hirai who has apologized Sony is not a coincidence. In addition to being the head of the division, he is tipped as the replacement for Sir Howard Stringer (see "The Next Step G Sony Japan will").

This is an important test in which the steering committee will long remember.

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