The recall affects laptops that HP has produced between July 2007 and July 2008. Under certain circumstances, the batteries caught fire due to overheating. Hewlett-Packard is asking all customers who have a defective battery, remove it immediately from the notebook and to have them replace the battery at the expense of the manufacturer.
HP has established for this purpose a website that explains the which serial numbers are affected and who to contact to get a replacement.
HP has established for this purpose a website that explains the which serial numbers are affected and who to contact to get a replacement.
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