Friday, February 11, 2011

Q & A: Intel 6 series chipset (Gigabyte)

Gigabyte has released a list of questions and answers in reference to the problem identified in the 6-series chipsets for Intel (Sandy Bridge). Q: What is the problem of the 6 series chipset? A: As explained Intel, SATA 2 ports of motherboards based on Intel chipset series 6 (revision B2), after a period of use, may experience decreased performance.

This problem extends to all motherboards with Intel chipsets Series 6 of each manufacturer. However, this problem does not affect systems that are connected only with SATA 3. Intel said in the statement following the ruling has been officially reported and reaffirmed its commitment to quality and monitoring of their products: "Notice to Users of Express Chipset and Intel 6 Series Chipsets Intel Xeon C200" notified the market directly by Intel to 31 January 2011.

http://www. intel. com/support/chipsets/sb/CS-032263. htm Q: What models are affected by this problem? A: All motherboards P67/H67/P65/PH67 6 series chipset revision B2. The GIGABYTE other models based on other chipsets, are not affected. GIGABTYE reaffirms its strong commitment to product quality and service.

Q: What should I do if I purchased a GIGABYTE 6-series? A: First, check your computer configuration. No need to do anything if you only have used SATA ports 3. If you are using the SATA2 ports, then it may be that, over time, the device performance decreases. GIGABYTE, to ensure the highest quality product and service, advises all users who have purchased a 6 series motherboard contact your dealer (the dealer you purchased the motherboard) in late April to request a change of plate.

GIGABYTE will provide a new motherboard equivalent. Q: What is the policy changes GIGABYTE 6-series motherboards? R: GIGABYTE will give you a motherboard with the new integrated chipset series 6 in late April, in order to reduce any inconvenience this has caused to the customer. Q: What is the SOP (Standard Operating Procedure) or protocol for changing GIGABYTE motherboards 6 series? A: In late April can bring your 6 series motherboard to the store where originally purchased it.

If the product is not available at this time, leave the serial number of your motherboard and contact information in the store and wait for more information. Q: When is change possible? A: Based on Intel's production plan, the 6 series chipset B3 revision will be available in April 2011.

GIGABYTE will manufacture and ship models to replace depending on the timing of shipments of Intel.

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