Tuesday, February 8, 2011

Vodafone and VoIP, tension rises

After the repartee between Vodafone and Skype, get ready for the protests of the users. And I'm pretty heated protests, given that Vodafone has decided to arbitrarily change the contract terms in place, requiring costly new tariffs for the use of VoIP on mobile. On the official forum of Vodafone, in fact you read posts like this: "When you have sadly found that Viber, Tango and Skype after a few days when everything was finally properly even under today's 3G network stopped working, I have received telephone confirmation from 190 operators that Vodafone has finally blocked the VoIP traffic for all users with the Vodafone Mobile Internet and smart and to have the right to use this feature you must go to the Mobile Internet plus, a thief from € 8 per week.

And 'the only company to do this crap, you think you can do something as a consumer? "says the user leleesposito. Which continues: "I can come to understand that a company limits the traffic data available to the client, but I hated that imposes limits on the use of traffic. Consider that unlike other companies such as TIM and 3 we can not do VOIP at a reasonable price, do not have the tethering understood and we can not have free hotspot feature available soon from firmware 4.3.

WHAT A SHAME. From a customer in less than tomorrow, I hope many of you will follow my example. "And the answers were not long. Another user wrote:" I agree completely with you .... Vodafone's strategy is to lose customers and take advantage of as leeches who remains with her!! Only those who are forced to remain for contractual obligations and who does not know these things ...

I hope to soon move to a new operator ....". So, Vodafone's move has caused no little discontent. The carrier, as we recall, has removed the VoIP traffic from the regular offerings for web browsing on your phone. Only Mobile Internet Tariff Plus allows the use of Access such as Skype, Viber and Tango.

uneconomical at the price of 8 euros a week for 2 GB of traffic. The same policy was also adopted for the cheapest connectivity and stick to tablet. But only the most economic, the two most expensive also offer VoIP. TIM also does not include mobile VoIP in its tariffs, while the offer excludes the Wind No Stop Internet.

How to defend against such behavior? One solution is definitely working that affecting the company in the portfolio. A mass migration would be desirable, so as to make it clear to companies that arbitrarily change the contract terms is not a correct practice. In other countries this means of self-defense work.

Italian users will be able, for once, to implement an active protest?

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